State Farm® Insurance Agent Carmen Moya
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Byron Aguilar
March 12, 2026
"Great service and exelllent car insurance rates.."
Girmay Beyene
March 11, 2026
"Good customer service always! I really appreciate the staff."
Willian Coreas
March 10, 2026
"excellente servicio"
Daniel_H fromDC
March 5, 2026
"After yelling and leaving negative reviews, things finally got better. People start to respond to my email, phone calls and online request. I am changing this from one star to 4 stars for now."
"Thank you for your feedback. We take customer service and customer satisfaction very seriously, and we are genuinely sorry to hear that your experience did not reflect the high standards we work hard to maintain. Clear, timely communication is a priority for our office, and we regret that this fell short in your case. Our goal is always to provide dependable, attentive service and to ensure our customers feel supported and well-informed. We welcome the opportunity to review your concerns and address any outstanding matters directly. Please contact our office so we can work with you toward a resolution. We appreciate you bringing this to our attention and value every opportunity to improve our service. OurSilver Spring team is committed to customer satisfaction. Contact us so we can review the situation. – Carmen Moya - State Farm Insurance Agent"
Oscar
March 4, 2026
"Me asistieron con mandar documentos al centro de reclamos!"
"A sincere thank-you for your review,. We truly value your business and your kind words. Carmen Moya - State Farm Insurance Agent"
Alirio Vásquez
February 26, 2026
"Muy bien"
"Thanks for the 5 stars, Alirio, and for being part of our Silver Spring community! Carmen Moya - State Farm Insurance Agent"
jessica twitting
February 25, 2026
"Leidy was very professional And Polite. She helped me With all my questions"
"We appreciate your trust in us! We’re here anytime you have questions, need help, or want to review your policy. Carmen Moya - State Farm Insurance Agent"
Djibril Diallo Diallo
February 16, 2026
"Thank you y’all"
"We appreciate the kind words,! Our Silver Spring team is always happy to help. Carmen Moya - State Farm Insurance Agent"
Yasmin Castillo
January 28, 2026
"Leidy assisted me promptly with scheduling my appointment with Carmen, and both were absolutely wonderful! They were extremely helpful, pleasant, and easy to talk to. All of my questions were answered thoroughly and explained in a way that was easy to understand. They truly took their time with me, and I never felt rushed. Such a great experience from start to finish!"
"Thank you, Yasmin! We’re honored to serve the Silver Spring community and so appreciative of your 5-star rating. – Carmen Moya - State Farm Insurance Agent"
Lindsay G
January 27, 2026
"I have had such a good experience working with Carmen and the rest of the team at the office. I never thought talking about insurance could actually be informative and that I would learn something. I ended up transferring my policies because I felt like they took the time to explain everything well and they cared about my needs while also taking my price point into account."
"Thanks, Lindsay! We’re happy to see your review and thrilled you had a good experience with our office! - Carmen Moya - State Farm Insurance Agent"
Indira Martinez Ayala
January 27, 2026
"I had an excellent experience working with Carmen Moya at State Farm. She is knowledgeable, professional, and took the time to clearly explain my coverage options so I could make informed decisions. Carmen is responsive and genuinely cares about her clients. I highly recommend her to anyone looking for reliable and trustworthy insurance service."
"Wow, thank you,! We’re so grateful to have amazing customers like you. – Carmen Moya - State Farm Insurance Agent"
Anita Garcia
January 27, 2026
"Had a great experience with Carmen and her team! I received good information on my policies and even signed up for a policy I was not aware could actually benefit me greatly in the future. Thank you!"
"We appreciate your trust in us! We’re here anytime you have questions, need help, or want to review your policy. –Carmen Moya - State Farm Insurance Agent"
Jackie Reyna
January 27, 2026
"I just want to say this office is overall very informative in all the insurance questions I had and really do act like they care when it comes to helping me save money thank you Carmen Moya’s agency"
"We truly appreciate the kind words! Our team always strives to do our best — thank you for noticing. –Carmen Moya - State Farm Insurance Agent"
Martha Rivas
January 23, 2026
"Leidy assisted me with my payment & was very helpful to better understand my bill. Amazing customer service!!"
"Martha, thank you for continuing to trust us. It’s our pleasure to help protect what matters most to you. – Carmen Moya - State Farm Insurance Agent"
Shawn
January 23, 2026
"Leidy is the best! She’s kind, helpful, and really goes above and beyond for her customers. She made me feel comfortable and confident with my insurance choices. Thank you for the great service!"
"Thanks,! We’re happy to see your review and thrilled you had a good experience with our office! - Carmen Moya - State Farm Insurance Agent"
Alisha T
January 15, 2026
"Leidy was very helpful and patient. She made the process very easy!"
Tripleseven autoservice
December 26, 2025
"I called in for a potential quote and somebody named Leidy assisted me with the initial process and transferred me over to an agent! She was very helpful and informative!"
Ruzbel Gomez
December 26, 2025
"Buen servicio y atencion al cliente. Leidy y Ana me ayudaron a conseguir la poliza con facilidad y a firmar unos documents."
Nicolas Rsmirez
December 26, 2025
""Leidy very helpful with the process of getting me a great insurance policy and coverage! Customer service is very attentive as wel"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Tinbite Kidane
December 18, 2025
"Good job I liked"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Hailu Mekonnen
December 16, 2025
"Stephanie, thank you so much for your professional service! Much appreciated."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Elder De Leon
December 15, 2025
"Satisfecho con la buena atencion y la amabilidad"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mario Mejia
December 9, 2025
"Such great customer service! I called about some questions I had and the young lady who helped me (Leidy) was very helpful! Very clear and great energy!"
"Thank you so much for the perfect rating! It’s a pleasure for my State Farm team and me to serve as your good neighbor."
Geo Garagedoor
December 3, 2025
"Rarely pick up phone calls"
"Thank you for your feedback. However, we were unable to locate you in our system as one of our policyholders. If you believe this is an error or if you need assistance, please call our office at 301-960-1898 so a member of our team can assist you directly. We’re happy to help you clarify any confusion. "
Elian Alonzo
December 1, 2025
"Carmen, Leidy and Stephanie were very helpful with the process of getting me a great insurance policy and coverage! Customer service is very attentive as well."
"We appreciate your 5-star review! My State Farm team and I are proud to be your trusted good neighbor."