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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jose Hernandez

May 28, 2025

5  out of  5
rating by Jose Hernandez
"Muy buen servicio de parte de Jennifer, muy profesional"
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Maria Estefania Gomez

May 7, 2025

5  out of  5
rating by Maria Estefania Gomez
"What an outstanding team! From the moment I contacted their office, they were professional, responsive, and genuinely caring. Took the time to explain my options clearly and helped me find the best coverage to fit my needs and budget. They made the entire process easy and stress-free. Highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience. "
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M C

May 7, 2025

5  out of  5
rating by M C
"I had an excellent very pleasant experience with this agency, everything was fine, excellent service and they clarified all my doubts, they helped me with a good affordable price, the truth was that everything was excellent⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you had a great experience."
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Adriana Zuñiga

May 6, 2025

5  out of  5
rating by Adriana Zuñiga
"Carmen and her team have truly made me feel supported and valued as a customer. It’s rare to find people who genuinely care and take the time to explain things with such patience and kindness. Every time I’ve needed help or had a question, they’ve been there—fast, friendly, and professional. I trust them completely and have shared that trust with my friends by recommending this amazing agency."
We responded:
"We truly appreciate your support and are glad we could meet your expectations!"
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oscar mata

May 5, 2025

5  out of  5
rating by oscar mata
"Great customer service is rare these days, but this agency consistently exceeds expectations. They respond quickly, handle policy changes smoothly, and always do it with a friendly attitude. I've had nothing but positive experiences and have already referred several friends. I'll definitely keep recommending them!"
We responded:
"Thanks for taking the time to leave a review—we’re so happy you’re satisfied with our service."
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Yanitza Ricardo

May 5, 2025

5  out of  5
rating by Yanitza Ricardo
"It’s hard to find good customer service these days, but this agency delivers every time. Whether it’s answering questions or making policy changes. They are always friendly, fast, and helpful. I’ve recommended them to several friends and will continue to do so. Thank you! 😊"
We responded:
"Thank you for the glowing review, Yanitza! It’s fantastic to hear that our team consistently has your back, whether it’s for business or auto insurance. Efficiency is what we strive for, and we’re thrilled that you’ve had such a positive experience. Thanks again! -Carmen"
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Francis Quiñonez

May 5, 2025

5  out of  5
rating by Francis Quiñonez
"Tuve una muy buena experiencia sus empleados son muy capaces, amables y respetuosos recomiendo este lugar"
We responded:
"Muchas gracias por este review y esperamos seguir brindandole el mejor servicio posible. "
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Mileidis Martinez

May 5, 2025

5  out of  5
rating by Mileidis Martinez
"I’ve had a great experience with this insurance agency. The team is professional, responsive, and always willing to explain things clearly. They helped me find the right coverage at a fair price. Highly recommend!"
We responded:
"It means a lot to us that you had such a positive experience. Looking forward to seeing you again!"
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Yasser GQ

May 5, 2025

5  out of  5
rating by Yasser GQ
"Switching to this insurance agency was one of the best decisions I’ve made. They not only saved me money on my policies, but also provided peace of mind by making sure I understood exactly what I was covered for. Their customer service is top-notch—friendly, knowledgeable, and always willing to help. Good job!! Thank you."
We responded:
"We’re grateful for your feedback and are so glad we could provide the support you needed."
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Yohana Castellon

May 5, 2025

5  out of  5
rating by Yohana Castellon
"good customer service, the staff is very friendly"
We responded:
"Thank you! Your encouragement keeps us motivated to continue offering the best service we can"
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Miguel Ruano

May 5, 2025

5  out of  5
rating by Miguel Ruano
"Excellent experience from start to finish. I highly recommend the Carmen Moya agency to anyone looking for insurance. I always get clear answers and great support."
We responded:
"So happy to hear this—thank you for trusting us and sharing your experience!"
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Maggie Foy

May 5, 2025

5  out of  5
rating by Maggie Foy
"I highly recommend Carmen Moya’s State Farm agency for anyone looking for personalized, reliable insurance service. Carmen and her team are knowledgeable, responsive, and truly care about helping clients find the right coverage—whether it’s auto, home, life, or business insurance. Their commitment to customer service makes navigating insurance easy and stress-free."
We responded:
"We’re honored to be part of your journey and appreciate your thoughtful review."
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Courtney Piar

May 5, 2025

5  out of  5
rating by Courtney Piar
"I’ve been with Carmen Moya Agency for several years now, and the level of service has always been exceptional. They helped me bundle my auto and home policies, saving me money and simplifying everything. Their team is responsive, knowledgeable, and genuinely cares about their clients. Excellent customer service, competitive rates, and very helpful staff. Highly recommend the Carmen Moya Agency"
We responded:
"It’s always a pleasure to work with clients like you. Thanks again for your kind feedback!"
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Jorge Castellon

May 5, 2025

5  out of  5
rating by Jorge Castellon
"Good customer service and quick to help with any issues"
We responded:
"Your support means the world to us. Thank you for your kind words and for being a valued client."
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Jessica Wright

May 4, 2025

1  out of  5
rating by Jessica Wright
"They either never answer the phone or when you do they promise to call back and never do. I have inquired as to why my monthly payments seem to increase and have yet to receive an answer. Starting to shop around for a company that can at least be responsive and adequately answer inquiries."
We responded:
"It was truly a pleasure connecting with you and reviewing your policies in detail. We’re so glad we were able to not only provide clarity and peace of mind, but also help you find a discount that adds real value to your coverage. At the heart of what we do is a genuine commitment to helping our clients feel informed, supported, and confident in their insurance decisions. Your trust means the world to us, and we’re thrilled to have been able to turn what can often feel like a complicated process into a smooth and positive experience. If you have any questions in the future, or need further support, don’t hesitate to reach out—we’re always here to help. "
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Martha lilian Rivera

March 28, 2025

5  out of  5
rating by Martha lilian Rivera
"I had an amazing experience with this agency. They helped me find the best Auto insurance that fit my needs and budget. The process was seamless, and I received all my documents quickly. I'm so happy I made the switch, and I highly recommend them to anyone looking for reliable insurance with fantastic customer service."
We responded:
"We’re so glad to have helped make a difference. Thanks for your trust and kind words."
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Joel Ramirez

March 28, 2025

5  out of  5
rating by Joel Ramirez
"I recently purchased life insurance through thia agency, and I couldn't be more satisfied with the experience. The agent I worked with was incredibly knowledgeable, took the time to explain all my options, and helped me choose the best policy for my family's needs. I now feel at peace knowing my loved ones will be financially secure. Highly recommend!"
We responded:
"Hearing this from you is incredibly encouraging—thank you for your trust and support."
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Lucila De Posada

March 27, 2025

5  out of  5
rating by Lucila De Posada
"I've been with Carmen agency for my auto and home policies for over two years, and they've been fantastic. They offer great rates, the team has been quick to assist in anything I need. I always feel secure knowing | have the right protection in place!"
We responded:
"We’re so glad you felt seen and supported. Your words mean more than you know."
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Geo Garagedoor

March 27, 2025

1  out of  5
rating by Geo Garagedoor
"Rarely pick up phone calls"
We responded:
"Thank you for your feedback. However, we were unable to locate you in our system as one of our policyholders. If you believe this is an error or if you need assistance, please call our office at 301-960-1898 so a member of our team can assist you directly. We’re happy to help you clarify any confusion. "
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Julian Melendez

March 21, 2025

5  out of  5
rating by Julian Melendez
"This agency did an outstanding job of researching my new auto and umbrella policies for the best price. I really like State Farm!"
We responded:
"Thank you for your honest feedback. We’re always working to improve and truly value your input."
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Virginia Funes

March 21, 2025

5  out of  5
rating by Virginia Funes
"I have been a client of Carmen Moya Insurance for a while. I am still a client because they are so good. They always take the initiative and look for the best rate for the coverage I need. I highly recommend them."
We responded:
"We appreciate your review and are sorry to hear things weren’t ideal. Let’s connect and make it right."
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cristi lopez

March 20, 2025

5  out of  5
rating by cristi lopez
"I worked with Stephanie to move my home insurance from another agency, and she was absolutely amazing. I had the new policy confirmed and paid for within three working days. I will be her client forever. Thank you Stephanie."
We responded:
"Thank you for your review! We’re glad you had a positive experience and always aim for 5 stars—let us know what we can do better next time."
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Paola Segovia

March 20, 2025

5  out of  5
rating by Paola Segovia
"More than an insurance agent, Carmen and her team are like family. They take the time to understand my needs, ensuring I get top-notch coverage. I trust Carmen implicitly and know she’s got my back. Thanks for everything!"
We responded:
"We’re grateful for your positive review and will continue working hard to exceed expectations."
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Adriana Lopez

March 20, 2025

5  out of  5
rating by Adriana Lopez
"Found myself in a unique situation, struggling to find the right insurance agency. Enter Carmen Moya State Farm agency and they not only provided the coverage I needed but did it at a price I could handle. Patient, understanding, and went the extra mile. Forever grateful."
We responded:
"Thanks again for taking the time to share your thoughts—it really helps us grow."
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José Gamez salamanca

March 14, 2025

5  out of  5
rating by José Gamez salamanca
"Incredibly responsive - had a claim once, and they handled it with speed and efficiency. Felt secure the whole time. Five stars all the way!"
We responded:
"We’re always here to support you and are grateful for your feedback."