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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Roxana Melgar

November 12, 2024

1  out of  5
rating by Roxana Melgar
"Carmen Moya - State Farm Insurance Agent It’s the worst agency that I never knew existed. Their workers are inefficient and unprofessional. I took forever to get an estimate, this is my 2nd time that I call them to add a car they told me that they will call me back with the estimate, and never get a call back from them. I don’t recommend this agency at all I am avoiding you have a headache like me or be Stressed."
We responded:
"Hi Roxana, Thank you for reaching out. We noticed your recent review and wanted to clarify that our agency is not currently managing any of your policies. It appears that you are working with another agency therefore we cannot assist with any quotes and we advised you this. If you need any assistance with your insurance needs or have questions about your policies I suggest you should contact your current provider."
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susana naranjo

October 17, 2024

5  out of  5
rating by susana naranjo
"“I’ve been working with the team at Carmen Moya Agency for both my business and personal auto insurance, and I couldn’t be more impressed. Every time I have an issue or question, they respond quickly and make sure everything is handled efficiently. Their customer service is top-notch, and I always feel like I’m in good hands with them. Highly recommend!”"
We responded:
"Susana, we’re so happy to hear that our office has consistently delivered good service for both your business and personal insurance needs. Knowing that you feel supported and well taken care of is exactly what we strive for. Thank you for the high recommendation! -Carmen"
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Kristin DeCurtis

October 17, 2024

5  out of  5
rating by Kristin DeCurtis
"Thank you Carmen Villafane for always being so helpful and professional, really appreciate all of your efforts!"
We responded:
"Thank you for the kind words, Kristin! We’re happy to hear that our helpfulness and knowledgeable support have made a positive impact. We truly appreciate your feedback! -Carmen"
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Rebeca Martins

September 27, 2024

5  out of  5
rating by Rebeca Martins
"I just purchased my renters insurance for my new apartment from this agency and it was a great experience. Super great rates compared to all other companies."
We responded:
"Rebeca, we’re so happy to hear you had a wonderful experience with your renters insurance needs for your new apartment! Thank you for choosing us, and we’re glad we could make the process as simple as possible for you! -Carmen"
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Lisa Gonzalez

September 22, 2024

5  out of  5
rating by Lisa Gonzalez
"The Carmen Moya Agency offers outstanding service. They handle my business and auto insurance, always responding quickly and efficiently to any issues. Their team is professional, knowledgeable, and easy to work with. I feel confident knowing they have my coverage needs fully handled!!"
We responded:
"Lisa, we’re delighted to hear that you’ve had such a positive experience with our office! It’s fantastic to know that our team has been knowledgeable and responsive in handling your business and auto insurance needs. We take pride in delivering for our customers and we’re so grateful for your support! -Carmen"
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Yanitza Ricardo

September 4, 2024

5  out of  5
rating by Yanitza Ricardo
"The team at the Carmen Moya Agency consistently delivers excellent service. Whenever I have an issue, they respond promptly and efficiently. They manage both my business insurance and personal auto insurance with great professionalism. I highly recommend!"
We responded:
"Thank you for the glowing review, Yanitza! It’s fantastic to hear that our team consistently has your back, whether it’s for business or auto insurance. Efficiency is what we strive for, and we’re thrilled that you’ve had such a positive experience. Thanks again! -Carmen"
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Karen Saints

September 4, 2024

5  out of  5
rating by Karen Saints
"Carmen Moya did an outstanding job of researching my new auto and umbrella policies for the best price."
We responded:
"Thank you for your feedback, Karen! We’re thrilled to hear that our team went above and beyond in researching and assisting with your insurance coverage. It's wonderful to receive a shout-out from our incredible customers! -Carmen"
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Tdweaver2

September 4, 2024

5  out of  5
rating by Tdweaver2
"Stephanie was very knowledgeable and efficient when helping me with my auto insurance needs and was able to save me quite a bit of money!"
We responded:
"Thank you for sharing your experience with Stephanie! We’re glad to hear she was knowledgeable and efficient in assisting with your auto insurance needs. -Carmen"
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daniel yakovleff

September 4, 2024

5  out of  5
rating by daniel yakovleff
"I have been doing business with the Carmen Moya Agency for years and I enjoy going in each month to pay my bill or make policy changes. They are always very nice and helpful."
We responded:
"Daniel, we’re delighted to hear that you’ve enjoyed working with our office over the years! It’s wonderful to know that our team has made your visits a pleasant experience. Thank you for your continued support! -Carmen"
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Leya Ricardo

September 4, 2024

5  out of  5
rating by Leya Ricardo
"Jennifer is friendly and extremely helpful. She found the right insurance for me and at the right price! She is always available to take my calls and responds to my after hours messages immediately the next day. I highly recommend the Carmen Moya Agency for any insurance needs you may have."
We responded:
"Leya, we’re so glad to hear that Jennifer provided friendly and helpful service. Thank you for the high recommendation and for choosing us for your insurance needs. -Carmen"
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Robinson Ramirez

September 4, 2024

5  out of  5
rating by Robinson Ramirez
"My agent Carmen Moya is GREAT! She’s professional and a pleasure to deal with. Always has the answers for me and is quick to respond to my emails and phone calls. Thank you so much Carmen and your team for the hard work and dedication."
We responded:
"Thank you, Robinson, for the kind words! We’re thrilled to hear that our team has been knowledgeable and responsive in handling your needs. We appreciate your recognition of our wonderful team and their dedication. -Carmen"
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Kelvin Sorto

September 4, 2024

1  out of  5
rating by Kelvin Sorto
"Mal loque sean ajencia de seguros mal mal mal muy malos cada mes se cobran lo que ellos quieren yo no recomiendo esta agente de seguros y le siguen dando mentiras alas personas que por cualquier razón o motivo le cobran de más"
We responded:
"Hola señor me parece que está equivocado no somos un consesionario de carros somos una agencia de seguro "
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Josue Mendoza

July 15, 2024

5  out of  5
rating by Josue Mendoza
"Very great location and service.. Alejandra is very sweet and professional, she answered all of my questions about life insurance she's very knowledgeable."
We responded:
"Thank you so much for your kind words and for taking the time to share your positive experience with our agency and Alejandra. We’re thrilled to hear that you’re happy with the service and support we’ve provided."
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Jennifer Cornejo Marquez

July 12, 2024

5  out of  5
rating by Jennifer Cornejo Marquez
"Alejandra is the best! We had a great conversation about my options for life insurance, she definitely made things easier to understand!"
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Lavish Jenn

July 12, 2024

5  out of  5
rating by Lavish Jenn
"Very good service, Alejandra helped me save on my auto insurance and also helped me understand my life insurance"
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Joel Ramirez

May 31, 2024

5  out of  5
rating by Joel Ramirez
"Muy buena empresa, personal muy atento y amable, agradezco mucho la ayuda de Jennifer fue muy útil"
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Julian Melendez

May 31, 2024

5  out of  5
rating by Julian Melendez
"Me gusta la atención en esta agencia porque a diferencia de otras agencias, aquí todos son muy educados y amables para ayudar a la gente, especialmente Jennifer quien me ayudo a realizar los cambios que necesitaba en mi póliza, éxitos."
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Diego Ramírez

May 31, 2024

5  out of  5
rating by Diego Ramírez
"Me gusta la atención en esta agencia, tengo que resaltar la ayuda de Jennifer en el proceso cambios que necesitaba en mi póliza"
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Adriana Lopez

May 29, 2024

5  out of  5
rating by Adriana Lopez
"Me gusta la atención en esta agencia porque todos son muy educados y amables para ayudar a la gente, Jennifer me ayudo a realizar los cambios que necesitaba en mi póliza."
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cristi lopez

May 24, 2024

5  out of  5
rating by cristi lopez
"Me encantó la atención de Jennifer, muy amable, muy atenta y sobre todo que habla español"
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samy503 valle

May 24, 2024

5  out of  5
rating by samy503 valle
"Buen servicio de parte de Nolvia no dudes en llamarle y cotizar recomendado"
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Arely Pineda

May 23, 2024

5  out of  5
rating by Arely Pineda
"Muy buen servicio me encantó el servicio Jennifer me ayudó a obtener el mejor seguro para mi auto"
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Karla Ramirez

May 23, 2024

5  out of  5
rating by Karla Ramirez
"Me gusto mucho la atención de Jennifer, fue muy amable y que bueno que hablan español! Excelente servicio"
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Diego Mejia

May 23, 2024

5  out of  5
rating by Diego Mejia
"Great and friendly staff, great costumer service specially from Jennifer Ramirez She took care of all my questions"
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Selena M

December 19, 2023

5  out of  5
rating by Selena M
"I was able to experience a great level of customer service! And Lauren was super helpful & amazing!! Thank you 🤍 Would definitely be recommending!!"